Returns
Returns are accepted within 14 days of receipt.
If you have changed your mind or the item is no longer required, please contact us promptly at support@catgroomingtools.com to inform me of your intention to return, along with a brief explanation.
Items must be in their unused condition and in their original packaging.
For a refund, please use a trackable shipping service. Refunds cannot be processed until the item is received. If the item goes missing during transit, you are responsible for claiming it with your chosen postal service.
Please return your item to:
Purr
Unit 88
35 Rosyth Rd
Glasgow
G5 0YD
Upon receipt and inspection of your item, your refund will be processed, excluding delivery charges.
If you receive a damaged or incorrect item, please email support@catgroomingtools.com as soon as possible to facilitate a resolution.